Come Meet Our Audiologists at Hearing Assessment Center, LLC

During his doctoral studies, his research focused heavily on the effect of degraded listening conditions (background noise and reverberation) on cochlear filtering as well as auditory brainstem encoding in normal and hearing impaired individuals. In particular, he was interested in understanding why hearing impaired individuals have a difficult time understanding speech in noisy environments while normal hearing individuals do not. He utilizes this in-depth understanding to properly treat hearing impairment clinically, as the applicability of this research is integral to the recommendations he makes on a daily basis. He now dedicates much of his time to the thorough evaluation and treatment of individuals with chronic tinnitus and hyperacusis. He has established himself in the community as a caring and well-versed tinnitus professional who has treated and assisted many of these individuals.

Dr. Guillen also thoroughly enjoys educating patients on the dangers of untreated hearing loss and serves as a Community Ambassador. He is passionate about the importance of addressing hearing loss. He frequently performs talks and provides hearing screenings at senior centers, local military retiree centers, hunting clubs, and other local organizations. Under this role, he has also had the privilege of assisting the international community through his work with the St. Clare Medical Outreach program, a Baltimore based program, which looks to lessen healthcare disparities between immigrants/refugees and the general population. Dr. Guillen has demonstrated a strong commitment to serving our local veterans and has taken on a leadership role in this area. Currently, Dr. Guillen is seeing patients in our Lutherville and Bel Air locations.

Expertise and Experiences

• Spanish-proficiency certification from the University of Alcalá de Henares in Madrid. Dr. Guillen is the only bilingual audiologist in the Baltimore Metro Area.
• Highly specialized in cerumen (ear wax) removal utilizing only non-abrasive methods to ensure a pain free experience.
• Specializes in industrial audiology and worker’s compensation claims. Has worked with numerous firefighters and police officers in the area, providing rehabilitative treatment to many of these individuals.
• Accredited provider for the Hear Now Foundation program.
• His professional interests and expertise include: tinnitus evaluation, tinnitus retraining therapy, the diagnosis and treatment of hearing loss, geriatric audiology, and cognitive hearing deficits and processing disorders.

She completed her residency at the Alaska Hearing and Tinnitus Center in Anchorage, Alaska. She has done extensive research in the area of auditory Working Memory. Working Memory is how the brain stores input from the ears. Her team focused on the relationship between speech comprehension and Working Memory. She has presented her research and some of the biggest events in the audiology world.

Dr. Nikki is certified by the American Board of Audiology. This certification demonstrates a commitment to professional standards, ethical practices, and continued professional development. Only 15% of audiologist have this distinction. She also holds a certificate in Tinnitus Management. Only a select few doctors have this qualification. People who suffer from tinnitus actively seek out Dr. Nikki’s care; often times, patients will drive several hours for her treatment and care.

 
Dr. Nikki is the most passionate audiologist you will find. She has dedicated her life to helping those in her community who suffer from hearing loss and tinnitus. She understands how important hearing is to everyone’s cognitive health and overall quality of life. Her main goal is to educate every single patient and, if necessary, treat these individuals with the highest level of care. Since moving to VA from Alaska, Dr. Nikki has developed a very strong reputation in the community.
 
When she is not serving her community, Dr. Nikki enjoys cooking, drinking copious amounts of coffee and exploring Virginia with her husband and two dogs.